Our journey to national scale
Three pillars of our strategy
eGov’s aim is to make life better for every citizen in every city and town across India. As citizens, each of us should be able to receive public services, and have any gaps or complaints with respect to such services resolved, in a rapid and reliable manner. Businesses should have access to the infrastructure they need to operate safely and productively.
Across India, however, Urban Local Bodies (ULBs) grapple with constraints on capacity to deliver in this manner. To execute on our vision our strategy has three key pillars.
Technology is an enabler; it makes it possible for us to work at scale and speed. However, we know technology alone is no solution. That’s why we work with states to design robust programs for tech-enabled transformation of urban governance systems, and to enact policies and frameworks that support and sustain these transitions. We know that local ecosystems are already working on addressing local challenges – an open digital platform lets them scale their solutions, and learn from peers in other cities. In particular, we look to work with community-based organisations and amplify their impact.
Cities are vibrant ecosystems, where stakeholders from civil society and communities, industry, academia, and government interact. By embedding an open digital platform for urban governance, eGov enables these interactions to be smoother, quicker, more reliable, more transparent, and more data-driven. We help build trust between stakeholders in the urban ecosystem.
Key impact indicators of our work
We started by working in the trenches of the wards and ULBs of Karnataka in 2003, to understand problems on the ground and how digital platforms can help in making cities better. Over the last 17 years, we have worked across 14 states to transform urban governance and ensure that every citizen can access all the services they need with ease and transparency.
Achieving scale @ speed – no. of ULBs participating
Key impact indicators of our work
We started by working in the trenches of the wards and ULBs of Karnataka in 2003, to understand problems on the ground and how digital platforms can help in making cities better. Over the last 17 years, we have worked across 14 states to transform urban governance and ensure that every citizen can access all the services they need with ease and transparency.
Achieving scale @ speed – no. of ULBs participating
On the path to national scale
eGov’s footprint across India
eGov’s footprint across India
