Urbanisation is one of the biggest challenges as well as the greatest opportunities presented to our country today. As our cities grow in size and density, it is essential that local governments make services accessible and inclusive, ensure public spaces are well-maintained and citizen-friendly, and enhance ease of doing business. This can only be done by keeping citizens at the centre of planning, and providing transparent and accountable governance to them.

We at eGov believe that the citizen-centric platform we have built using the right tools in the hands of ULB employees and senior administrators enables high-quality urban governance and a better quality of life for citizens. eGov has spent over 17 years transforming multiple states and cities in India, impacting millions of citizens, and I am excited to see many more states stepping forward this year to adopt this platform-based and ecosystem-driven approach to making India a leader in efficient urban governance.