eGov has been tirelessly working for 17 years with governments, citizens, and ecosystem partners to transform urban systems at scale. Our national-scale platform – DIGIT – has already seen a great impact in Karnataka, Andhra Pradesh, Punjab, and Uttarakhand. Ease of access, improved experience, and rapid resolution of complaints are at the core of what we do – and we strive to innovate and improve our services everyday.

Our partners in the Ministry of Housing and Urban Affairs (MoHUA) and the National Institute of Urban Affairs (NIUA) have been a great pillar of support. The publication of the strategy paper on the National Urban Innovation Stack (NUIS) was a great milestone, and we are committed to building on that vision. I also want to take this opportunity to welcome the states of Odisha and Uttar Pradesh who have joined us in our journey in this past year. I hope and trust these new partnerships will deliver on the ambitious promise of impacting and improving lives of citizens in India’s cities and towns.